Question 1

How much does moving cost?

Accepted Answer

Local moves are typically billed hourly based on crew size and truck needs, while long-distance moves are quoted as a binding price based on an in-home or video inventory. Most local Lake Norman moves range from a few hundred dollars for a small apartment to several thousand for a large home with packing services included. The only way to get an accurate number is a quote — call 980-484-8900 or request one online, and we'll give you a real, itemized estimate before move day.

Question 2

How far ahead should I book?

Accepted Answer

2-3 weeks' notice is ideal for local residential and apartment moves, and 3-4 weeks for long-distance or commercial relocations. That said, we keep a portion of our calendar open for last-minute moves, so it's always worth calling even if your date is close.

Question 3

Do you move pianos?

Accepted Answer

Yes, upright and console pianos are moved regularly using proper piano dollies and straps. For baby grand or larger pianos, let us know in advance so we bring the right equipment and crew size.

Question 4

Do you move safes?

Accepted Answer

Yes, using appliance dollies, ramps, and rigging straps rated for the weight. Tell us the safe's approximate weight and whether stairs are involved so we bring the right crew and equipment.

Question 5

Do you pack boxes?

Accepted Answer

Yes — we offer full-service packing (your entire home), partial packing (just specific rooms), and fragile-only packing for china, art, and electronics. All packing materials are included in the quote.

Question 6

Do you provide supplies?

Accepted Answer

Yes, if you book packing services we bring boxes, tape, packing paper, bubble wrap, and wardrobe boxes. If you're packing yourself but need supplies, ask when you request your quote and we can arrange a supply drop-off.

Question 7

Are you insured?

Accepted Answer

Yes, Squatch Moves is fully licensed and insured. Certificates of insurance (COIs) are available on request for apartment communities, office buildings, or HOAs that require one before granting move-day access.

Question 8

How long does moving take?

Accepted Answer

A studio or one-bedroom apartment typically takes 2-4 hours; a 3-4 bedroom house usually takes 5-8 hours depending on stairs, distance to the truck, and packing needs. We'll give you a time estimate along with your quote so you can plan your day.

Question 9

Do you charge travel fees?

Accepted Answer

Any travel charges are disclosed upfront in your written quote — we don't add surprise fuel or travel surcharges to your final bill after the fact.

Question 10

What areas do you serve?

Accepted Answer

We serve the full Lake Norman region, including Mooresville, Cornelius, Davidson, Huntersville, Denver, Sherrills Ford, Troutman, Statesville, Terrell, Catawba, Mount Mourne, Mount Ulla, Harmony, Cleveland, Olin, and North Charlotte, plus long-distance moves throughout the Southeast.

Question 11

How are estimates calculated?

Accepted Answer

Local moves are estimated by crew size, truck size, and estimated hours based on your home's size and inventory. Long-distance moves are quoted as a binding, not-to-exceed price based on an in-home or video walkthrough of your belongings.

Question 12

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, debit cards, and ACH bank transfers. Payment details are confirmed when you book your move.

Question 13

Can you move offices?

Accepted Answer

Yes, we handle commercial relocations from small professional offices to multi-floor corporate moves, including after-hours and weekend scheduling to avoid business disruption.

Question 14

Do you move apartments?

Accepted Answer

Yes, including coordination with leasing offices for elevator reservations, loading dock access, and certificate-of-insurance requirements common to apartment communities.

Question 15

Do you offer weekend moving?

Accepted Answer

Yes, Saturday moves are available and are actually our most requested day. Sunday moves can be arranged by appointment.

Question 16

What if it rains?

Accepted Answer

We move in light-to-moderate rain using floor runners, plastic wrap, and covered dollies to protect your belongings and your floors. In the rare case of severe weather that makes a move genuinely unsafe, we'll call you as early as possible to reschedule at no penalty.

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